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Information Technology
Skidmore College
815 N. Broadway
Saratoga Springs,
New York, 12866
Help Desk
helpdesk@skidmore.edu
(518) 580-5900
Lucy Scribner Library, 1st Floor
Hours: 8:30 AM - 6:00 PM, M-F
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Knowledgebase : Mac OS X
TO ADD A SHARED MAILBOX IN OUTLOOK FOR MAC: In the Outlook 2011 tool bar select "Tools": In the menu that appears, select "Accounts": In the properties box that appears, select the "Advanced" button: Now select the "Delegates" Button: In the new...
BACKGROUND: This tip sheet details the process of changing the default font in Microsoft Word. WHAT IS THE DEFAULT FONT?: The default font is the font (typeface and type size) used automatically by Word, if no other is selected. CHANGING THE DEFAU...
CHANGING YOUR KEYCHAIN PASSWORD IMPORTANT NOTE: If the Keychain is causing a lot of pop-ups after changing your password, restart the computer. Then, enter your Skidmore username and NEW password again. When the prompt asking for the Keychain "Login" p...
Background Cleaning malware from Safari when it has blocked access to the preferences window can be difficult. However, we can sometimes delete problematic plugins by navigating to the library and manually deleting the right files. Making the Library V...
CONNECTING TO DATASTOR ON MACINTOSH In order to connect to Datastor on Mac, you must either be connected to Skidmore's domain (through a wired connection on campus), SkidmoreSecure Wi-Fi (with the correct credentials), or be connected to our domain throu...
BACKGROUND You can utilize virtual private networking (aka VPN) to encrypt data between your off-campus location and the college network. Examples of tasks requiring VPN: * Connecting to Datastor files from off-campus * Accessing the GIS server ...
BACKGROUND Rather than deleting messages one by one, clearing a full inbox can be faster by deleting messages in groups. However, this can be difficult if messages to keep are mixed in with those to be deleted. In the example below, we can see five mess...
CONNECTING TO REMOTEAPPS ON MACINTOSH On Macintosh, Microsoft Remote Desktop must already be installed in order to connect to RemoteApps. See our help article for installing this prerequisite if it isn't already installed. RemoteApps are located within...
BACKGROUND It's possible to print a document, and have it not actually come out of the printer until you go and release it. This article covers using Secure Printing with the HP 4015 printer. PRINTING TO AN HP 4015 1. From the Print dialog, click ...
BACKGROUND It's possible to print a document, and have it not actually come out of the printer until you go and release it. This document will cover utilizing Secure Print with the Xerox copier/printers. PRINTING TO A XEROX COPIER 1. From the prin...
BACKGROUND It's possible to print a document, and have it not actually come out of the printer until you go and release it. This document will cover utilizing Secure Print with the HP M551 printer. PRINTING TO AN HP M551 1. From the Print dialog, ...
BACKGROUND Using the Apple app store, we can download Microsoft's Remote Desktop Application for use on Apple products. Accessing the App Store and Downloading the Application * There are 2 ways to launch the App Store application. * Click the Ap...
INSTALLING MICROSOFT REMOTE DESKTOP ON MACINTOSH INFORMATION AND BACKGROUND It is possible to install Microsoft Remote Desktop on Macintosh using one of our two methods: our Self-Service application or from the Apple App Store Self-Service is an app...
BACKGROUND This tipsheet discusses the process of saving Word documents as PDF files. WHAT IS A PDF? PDF files are designed for cross-platform, consistent viewing of documents. Instead of your text and images displaying differently (or not at all) o...