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Help Desk Software
by Kayako fusion
Contact Us
Information Technology
Skidmore College
815 N. Broadway
Saratoga Springs,
New York, 12866
Help Desk
helpdesk@skidmore.edu
(518) 580-5900
Lucy Scribner Library, 1st Floor
Hours: 8:30 AM - 6:00 PM, M-F
Help Desk hours may change based on library hours.
Student-staffed desk may be available outside of these hours.
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Knowledgebase : Software
Student(1)
Obtaining Mathematica – Student Version
Microsoft Office(2)
Changing the default font in Word 2011 (Mac)
Using the Ruler view in Microsoft Word, and Changing Tab Indentation
  
Installing VPN software on a Mac
* LOG IN TO THE GLOBALPROTECT PORTAL. * Launch your web browser and go to the following URL: https://vpn.skidmore.edu [https://vpn.skidmore.edu] * On the portal login page, enter your user SKIDMORE USER NAME and PASSWORD, and then click LOG IN....
Installing VPN software on Windows
* LOG IN TO THE GLOBALPROTECT PORTAL. * Launch your web browser and go to the following URL: https://vpn.skidmore.edu [https://vpn.skidmore.edu] * On the portal login page, enter your user NAME and PASSWORD, and then click LOG IN. * DOWNLOAD TH...
Upgrading EMS Client Software v4.0 to V44.1
EMS Client Desktop Upgrade Instructions (EMS Client Software V4.0 to V44.1) * Click on this link \emsEMSClientVersion4.4 and EMSClient.msi to run the program. * Choose Run * Welcome to the EMS Setup Wizard - Choose next. * Destination Folder - ...