Contact Us
Information Technology
Skidmore College
815 N. Broadway
Saratoga Springs,
New York, 12866
Help Desk
(518) 580-5900
Lucy Scribner Library, 1st Floor
Hours: 8:30 AM - 6:00 PM, M-F
Knowledgebase : Email

See attached document for detailed instructions

See attached document for detailed instructions

You can have the computer do email filing for you. Choose a particular sender, or common subject line, and have Outlook put those kinds of email into a folder for you.


Here’s how you do that.

  • Sign into your email via the web., or follow the links from the Students or Faculty/Staff pages (off Skidmore’s home page).
  • Before you start on the road to making a new rule, it will help to have already clicked once on an example of an email you want to make the rule about. If you want to send all email from Mary to a folder called “Followups”, click on an email from Mary before going to the next step. If you haven’t already created the folder you want to the email to go to automatically, be sure to create that now, too.
  • Click on the gear icon in the upper right.

  • In the bar that opens, towards the bottom, click on “Mail” under Your app settings.
  • In the left-hand bar that opens, click in “Inbox and sweep rules”.
  • Click on the plus button to create a new rule.
  • Give the rule a name. It’s important to be specific, so you know what the rule does later on.
  • Choose what email you want to act on. In this case, we’ll be choosing to act on all email Received From … Mary.
  • Next, choose what kind of action you’ll be doing with the email. Normally, you’ll be choosing to “Move email…” to a specific folder.
  • Click “Ok” and be sure to Save the rule.



Events created in Skidmore’s Outlook Web Access (OWA) will be added to your Outlook Calendar and can be sent to both Skidmore email addresses and email addresses from other email providers (Gmail, Yahoo, Hotmail, etc).



Creating and Inviting Others to a Calendar Event in OWA


1. To create the event, click on the small arrow to the right of the New button.





2. Select "Calendar event" to open the settings window.





3. A window will appear. If not, check your browser's pop-up blocker settings and temporarily disable your blocker.




Within this window you can fill out all of the information needed for your event including personalizing the invitation and creating email reminders. These events can be private (only viewable by you) by clicking save in the top left  hand corner to add the event to your calendar.




4. If you'd like to add recipients, you can type in their name(s) (if they are in the Skidmore directory) or email address(es) into the text box under the heading People.





Once you add people to the list you will have the option of removing them by clicking the little X next to their name. At the top of the list you can also check a box depending on whether you want them to be able to RSVP or not.



5. Press the send button in the top left hand corner and the event will be created!





Maintained by the IT Help Desk - Last revised 4/25/16



Rather than deleting messages one by one, clearing a full inbox can be faster by deleting messages in groups. However, this can be difficult if messages to keep are mixed in with those to be deleted. In the example below, we can see five messages that we want to delete, mixed with messages we'd like to keep.



Here, we'll select a group and delete them all at once. This sample group is small, however, you could theoretically select dozens of messages with this technique



Deleting Unwanted Messages With the CTRL Key


1. Single click the bottom message, #1.


2. Now, for PC computers, hold the Control key on your keyboard. For Mac computers, hold the Command key.


3. Holding Ctrl (PC) or Command (Mac), single-click messages labeled 2, 3, 4, and 5.


4. When you let go, a non-contiguous group has been selected.


5. Press the delete key to delete the group. Three messages that were not selected will remain.




Here is the Inbox after 5 messages have been deleted:




Maintained by the IT Help Desk - Last Revised 7/22/15



Calendar sharing is a fantastic tool for coordinating meetings, events, room scheduling, and more! The steps in this guide will illustrate how to enable this useful feature.



Sharing the Calendar


1. Open a browser (Internet Explorer, Safari, Chrome, Firefox) and navigate to

2. Select your calendar so that your appointments are visible on the screen.

3. In the top right corner of the window, select the “Share” icon:



4. A user selection window will appear:



5. Type the username of the person you want to share your calendar with here:



6. When it finds the user, they will appear in the box and you can set permissions. Permissions are from lowest to highest:


  • Availability Only (the default for all Skidmore users – free/busy).
  • Limited Details (time, subject, and location).
  • Full Details
  • Editor – can see Full Details and edit your calendar.
  • Delegate – same as editor – BUT does it in your name as if you were doing it.


8. Hitting the “Send” button sends the invitation and saves the sharing information.


9. The user you have shared with will receive instructions on opening your shared calendar.


1) Log into your Outlook Web:


2) Click on the Gear Icon in the top right of the screen (1)  then Click on "View All Outlook Settings" (2) :




1) Now you can select the Forwarding Option and click the check box titled "Enable Forwarding".

2) Next Enter the address you will forward to and select Keep a copy of forwarded message if you want it to be sent to you as well.

3) Click Save in the bottom right of the pop up window.


Auto Reply:

1) Select "Automatic Replies" and then click the toggle button to enable auto replies.

2) Select the time frame you want this to start and end. Optionally you can not set this and it will start when you hit save.

3) Select the options to deny calendar invites and block out calendar.

4) Enter the reply message you wish to be sent to internal users (Skidmore users) in the top box.

5) In the lower box set the message for external users (Anyone outside Skidmore).

6) Click Save in the lower right of the pop up window.






This article will discuss setting up Skidmore email on an Android phone.


Dealing with Android Design Fragmentation


Devices running Android have many different interface configurations based on the phone manufacturer. Please be aware that these directions attempt to encompass the many varients, yet do not cover all. If you have a device that doesn't seem to be covered by the instructions, please feel free to bring it to the IT Help Desk in the library and we can attempt to troubleshoot.


Email Setup - Generic


If you are on-campus: Connect to Wi-Fi. 3G/4G works poorly in some campus locations.

Choose Skidmore Secure in academic and administrative buildings.

ResHallWiFi is your choice inside campus residences.


1. Enter the email account settings menu.


a. From your device’s home screen, tap the menu button and select Settings.

Alternatively, you can launch the Settings application within the application list.


b. Tap Accounts or tap Accounts and Sync in the Settings menu.


c. Tap the Add account button.


2. From account types, choose Corporate, Corporate Sync, Exchange, or Exchange ActiveSync.


3. Enter your full address in the Email Address typing box. Use all lower case.


Current students and employees:




4. Enter your Password and then tap Next.


Take special care to type it correctly on your device’s keyboard.


5. On the server settings screen several changes need to be made.


a. Entering your address varies by device:


Separate fields for Domain and Username: leave the Domain blank (empty) and enter your full email address in the Username field.

- or -

Combined Domain\Username field: enter your full email address.


Note: Some older Android devices require SKIDMORE\


b. Remove from the Server field and change it to


c. If you see an option Accept All SSL Certificates or Use Secure Connection, it should be checked On.


d. Tap Next.


6. This step varies by device:


Done screen appears: Setup is complete but additional settings may be accessible within your email.

- or -

Done screen does not appear: continue to the next step


7. This step varies by device:


Security notification pops up: tap OK to allow server access for additional features.

- or -

Notification bar instead of pop up: Slide down the notification bar and tap OK or Accept.


8. The Account Options screen allows you to control the email app's behavior (also available later).


a. Inbox checking frequency selects how often to check the server for new messages. The default, Automatic (Push), chooses to always look for mail whenever you are Internet connected.


b. Days to sync controls how far back in time your device looks for messages.

The application may be limited to a maximum of 30 days of email.


c. Check the boxes for Contacts and Calendar if you want these features on your device.


d. Tap Next.


9. Some devices ask, Activate device administrator?  If your device shows this, tap Activate.


10. Label the account with a name like Skidmore to differentiate it from other email accounts.


11. Tap Next.


12. Setup is complete. Your device may show a complete screen or may take you back into settings.


You can now launch the Email app from your device’s home screen or applications menu. It may take several minutes for your mail to appear.  The email application may be a bit sluggish while email is downloading.



 Maintained by the IT Help Desk - Last revised 4/7/16