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Help Desk Software
by Kayako fusion
Contact Us
Information Technology
Skidmore College
815 N. Broadway
Saratoga Springs,
New York, 12866
Help Desk
helpdesk@skidmore.edu
(518) 580-5900
Lucy Scribner Library, 1st Floor
Hours: 8:30 AM - 6:00 PM, M-F
Help Desk hours may change based on library hours.
Student-staffed desk may be available outside of these hours.
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Knowledgebase : General
     
Clearing the Cache and Cookies in Major Browsers
CLEARING THE CACHE AND COOKIES IN MAJOR BROWSERS _Clearing the cache and cookies in a browser is a possible solution to incorrectly loading web pages, errors, and forms that are broken or won't show up._ _IF YOU ARE CLEARING THE BROWSER TO GET RID OF A...
Submitting Help Desk Tickets in the Kayako System
BACKGROUND Creating a Help Ticket ensures that any technical issue or question you bring forward is answered in a timely and professional manner. Please see the following guide to enhance your knowledge of this process and make the most of our versatile...