Contact Us
Information Technology
Skidmore College
815 N. Broadway
Saratoga Springs,
New York, 12866
Help Desk
helpdesk@skidmore.edu
(518) 580-5900
Lucy Scribner Library, 1st Floor
Hours: 8:30 AM - 6:00 PM, M-F
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Knowledgebase
CONNECTING TO DATASTOR ON MACINTOSH In order to connect to Datastor on Mac, you must either be connected to Skidmore's domain (through a wired connection on campus), SkidmoreSecure Wi-Fi (with the correct credentials), or be connected to our domain throu...
You can have the computer do email filing for you. Choose a particular sender, or common subject line, and have Outlook put those kinds of email into a folder for you. HERE’S HOW YOU DO THAT. * Sign into your email via the web. http://owa.skidmore.ed...
While having the ability to undo actions on an iPhone or iPad is handy, it can also be a hindrance. Here's how to turn off Shake to Undo. Go to SETTINGS. Tap on GENERAL. Tap on ACCESSIBILITY. Tap on SHAKE TO UNDO (ON) Slide the switch to the OFF...
Forgetting SkidmoreSecure on MacOS, Windows, iOS, and Android MacOS 1. Navigate to Network Preferences by clicking the wireless icon on the top-right portion of the Menu Bar, then selecting "Open Network Preferences..." 2. Highlight "Wi-Fi" in the l...
HOW TO ACCESS FROM A CAMPUS PC * When logged in to a campus PC (such as in the Scribner Library, Case Center, Student Lounges), there is a Datastor folder located on the main Desktop screen. Double-click on this folder. * If there is no Datastor fol...
CONNECTING TO REMOTEAPPS ON MACINTOSH On Macintosh, Microsoft Remote Desktop must already be installed in order to connect to RemoteApps. See our help article for installing this prerequisite if it isn't already installed. RemoteApps are located within...
INSTALLING MICROSOFT REMOTE DESKTOP ON MACINTOSH INFORMATION AND BACKGROUND It is possible to install Microsoft Remote Desktop on Macintosh using one of our two methods: our Self-Service application or from the Apple App Store Self-Service is an app...
PREPARATION If you already have a Skidmore email account on your device, please remove it and restart. Starting from scratch is best. * Make sure you have connectivity. Wi-Fi is preferred. 3G/4G often works poorly inside buildings causing the proce...
EMS Client Desktop Upgrade Instructions (EMS Client Software V4.0 to V44.1) * Click on this link \emsEMSClientVersion4.4 and EMSClient.msi to run the program. * Choose Run * Welcome to the EMS Setup Wizard - Choose next. * Destination Folder - ...