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Knowledgebase: Software
Installing VPN software on Windows
Posted by John Sanders on 22 July 2019 04:17 PM
  1. Log in to the GlobalProtect portal.
    1. Launch your web browser and go to the following URL:

  1. On the portal login page, enter your user Name and Password, and then click LOG IN.


  1. Download the app:
    1. Click the [Download Windows 32 bit GlobalProtect agent] or [Download Windows 64 bit GlobalProtect agent] link depending on your version of Windows.
    2. When prompted to run or save the software, click Run.
    3. When prompted, click Run to launch the GlobalProtect Setup Wizard.

  1. Install the app:
    1. On the GlobalProtect Setup Wizard, click Next.
    2. Click Next to accept the default installation folder
      (C:\Program Files\Palo Alto Networks\GlobalProtect), or click Browse to select a new location and then click Next
    3. After the installation completes successfully, Close the setup wizard. The GlobalProtect app starts automatically.
  2. Log in to GlobalProtect.
    1. Click the GlobalProtect system tray icon to launch the GlobalProtect app. The status panel opens.
    2. In the box under Please enter your portal address, enter, then click Connect.



  1. If prompted, enter your Skidmore Username and Password, and then click Sign In.




If authentication is successful, you are connected to the Skidmore network.




Establish the GlobalProtect Connection after a successful install


  1. Click the GlobalProtect system tray icon to launch the GlobalProtect app. The status panel opens.
  2. Click Connect to initiate the connection.
  3. When prompted, enter your Skidmore User Name and Password, and then Sign In. As soon as the app connects successfully, the GlobalProtect icon changes to a globe with a shield . When you hover over the icon, it displays the Connected


Disconnect from GlobalProtect


  1. Launch the GlobalProtect app by clicking the GlobalProtect system tray icon. From the status panel, click Disconnect.

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