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Knowledgebase: Mac OS X
Clearing Safari Malware when the Preferences Window is Inaccessible
Posted by Michael Sturm, Last modified by John Sanders on 23 June 2015 04:16 PM

Background

 

Cleaning malware from Safari when it has blocked access to the preferences window can be difficult. However, we can sometimes delete problematic plugins by navigating to the library and manually deleting the right files.

 

Making the Library Visible

  1. Open Finder and navigate to home (folder with username)
  2. Right click and navigate to “Show View Options” and enable “Show Library Folder”

 

 

 

 

  1. Exit View Options and navigate to Internet Plug Ins folder
  2. Delete miscellaneous plug-ins

 

 

 

 

 5. Close Finder and Restart Safari

 

 

 Maintained by the Help Desk - Last Revised 4/14/2015


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